Terms of Service

Last updated: 05/03/2026

1. Agreement to these Terms

These Terms of Service ("Terms") govern your use of Área Events ("Área", "we", "us"), available at www.areavents.com, including our website and any related applications (the "Platform"). By creating an account, listing a venue or service, or making a booking, you agree to these Terms. If you do not agree, do not use the Platform.

Our Privacy Policy, our Refund & Cancellation Policy, and our Partner Refund Responsibilities form part of these Terms.

2. What Área is — and what it is not

Área is an online marketplace that connects people planning events with independent venue owners and service providers in Puerto Rico ("Partners"). Área lists availability, takes bookings, and processes payments on behalf of Partners.

Área does not own, operate, manage, or control any venue or service listed on the Platform. When you book, the agreement for the event itself is between you and the Partner. Área is not a party to that agreement and is not the provider of the venue or service. Partners are independent businesses, not employees or agents of Área.

3. Eligibility and accounts

You must be at least 18 years old and able to enter into a binding contract to use the Platform. You agree to give accurate and current information when you register, to keep your password secure, and to be responsible for everything that happens under your account. Tell us promptly at contact@areavents.com if you believe your account has been used without your permission.

4. Booking as a customer

Listings show the price, availability, capacity, and conditions set by the Partner. Before you confirm, you will see the total you are being charged, including our service fee and any deposit.

Some listings accept bookings immediately. Others require the Partner's approval first: your request is sent to the Partner, and no payment is taken while it is pending. If the Partner declines, or does not respond before the requested date, no charge is made and nothing is owed. If the Partner accepts, you will be able to complete payment to confirm the booking.

You are responsible for reading the listing, including what is and is not included, and for respecting the Partner's house rules and the capacity of the space.

5. Fees, commissions and payments

Creating an account and browsing Área is free for customers. Área charges a service fee of  8% of the booking value, shown at checkout before you confirm and pay.

Partners pay a subscription to list on the Platform, and Área retains a commission on completed bookings, which is deducted from Partner payouts. Where a Partner requires a deposit to secure a date, the deposit is charged as part of the booking and is non-refundable, as set out in the Refund & Cancellation Policy.

Payments are processed by third-party payment providers. Área does not store your full card details. Your use of those payment services may also be subject to the provider's own terms.

6. Listing on Área as a Partner

If you list a venue or service, you additionally agree that:

• You have the legal right to offer the venue or service, and you hold any licenses, permits, and insurance the law requires.
• Your listing is accurate and kept up to date — pricing, capacity, availability, and what is and is not included.
• You will honor every booking you accept, and will follow the Refund & Cancellation Policy and the Partner Refund Responsibilities.
• You are responsible for your own taxes and for the safety and lawful operation of your venue or service.
• Your subscription plan determines how many listings you may publish and which features you can use. Listings may require our review before they are published.
• If you connect an external calendar, you are responsible for keeping it accurate. Área is not liable for double bookings caused by an external calendar that failed to sync or was not kept current.

7. Content you upload

You keep ownership of the photos, videos, text, and other content you upload. By uploading it, you grant Área a non-exclusive, worldwide, royalty-free license to host, display, resize, and promote that content in connection with operating and marketing the Platform.

You confirm that you own the content or have permission to use it, that it accurately represents your venue or service, and that it does not infringe anyone's rights. Do not upload images or video of identifiable people without their consent. We may remove content that breaches these Terms or the law.

8. Cancellations and refunds

Cancellations and refunds are governed by our Refund & Cancellation Policy, which applies to every booking made through the Platform. Partners may publish additional house rules, but those rules may not reduce the refund rights that Policy gives customers.

9. Reviews, communication and conduct

Reviews must reflect a genuine experience. Do not post false, defamatory, or misleading reviews, and do not offer incentives in exchange for reviews. Communications sent through the Platform should stay relevant to the booking.

You agree not to: use the Platform for anything unlawful; misrepresent yourself or your venue; take bookings off-Platform to avoid fees after being introduced through Área; scrape, copy, or reverse engineer the Platform; attempt to gain unauthorized access; or interfere with its operation or security.

10. Intellectual property

The Platform, its software, design, and the Área name and logo belong to Área or its licensors. Nothing in these Terms transfers those rights to you.

11. Disclaimers

The Platform is provided "as is" and "as available". Área does not guarantee that the Platform will be uninterrupted or error-free, and does not warrant the quality, safety, legality, or suitability of any venue or service listed by a Partner, or the accuracy of any listing. You use the Platform, and attend or host events, at your own risk.

12. Limitation of liability

To the fullest extent permitted by law, Área will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or loss of goodwill, arising out of your use of the Platform or any event booked through it.

To the fullest extent permitted by law, Área's total liability for any claim relating to a booking will not exceed the total amount you paid to Área for that booking.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including any rights you have under the consumer protection laws of the Commonwealth of Puerto Rico.

13. Disputes between customers and Partners

Because the agreement for the event is between the customer and the Partner, disputes about the event itself are between those parties. Área is not responsible for resolving them, but will assist where it reasonably can, including by reviewing booking records and applying the Refund & Cancellation Policy.

14. Indemnification

You agree to indemnify and hold harmless Área and its officers, employees, and contractors from any claim, loss, or expense arising from your breach of these Terms, your misuse of the Platform, the content you upload, or — if you are a Partner — the venue or service you provide.

15. Suspension and termination

You may close your account at any time. We may suspend or terminate an account that breaches these Terms or the law, or that creates risk for other users. Except where the breach is serious, unlawful, or urgent, we will give you notice and, where appropriate, a reasonable opportunity to fix the problem.

If your account is closed, confirmed bookings already in progress will still be handled under the Refund & Cancellation Policy, and any payouts properly owed to you will be settled.

16. Changes to these Terms

We may update these Terms as the Platform evolves. We will post the updated version here and change the "Last updated" date. Where the change is significant, we will make reasonable efforts to notify registered users. Continuing to use the Platform after a change means you accept the updated Terms.

17. Governing law

These Terms are governed by the laws of the Commonwealth of Puerto Rico, without regard to its conflict of law rules. The courts of the Commonwealth of Puerto Rico will have jurisdiction over any dispute arising from these Terms or your use of the Platform.

18. General

If any provision of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with the policies referenced in Section 1, are the entire agreement between you and Área regarding the Platform.

19. Contact

Área Events — contact@areavents.com — www.areavents.com