Privacy Policy

Last updated: 05/03/2026

1. About this Policy

This Policy explains what personal information Área Events ("Área", "we", "us") collects when you use www.areavents.com and our related applications, how we use it, who we share it with, and the choices you have. Área operates from Puerto Rico and serves customers and venue and service partners ("Partners") across the island.

2. Information you give us

• Account information: name, email address, phone number, password, and any profile details or photo you add.
• Booking information: event dates, number of guests, the venue or service booked, and any notes or requests you send to a Partner.
• Partner information: if you list on Área, your business name, address, listing content, pricing, availability, and the payout details we need to pay you.
• Content you upload: photos and videos of your venue or service, descriptions, and policies.
• Communications: messages, inquiries, reviews, and anything you send to contact@areavents.com.

3. Information we collect automatically

When you use the Platform we collect device and usage information such as your IP address, browser type, pages viewed, the searches you run, and the dates and times of your visits. We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used.

4. Payment information

Payments are processed by third-party payment providers. Card numbers and similar payment credentials are collected and stored by those providers, not by Área. We receive only the information we need to manage the booking, such as confirmation of payment, the amount, and the last digits of the card.

5. How we use your information

• To create and manage your account.
• To process bookings, payments, refunds, and Partner payouts.
• To pass the information a Partner needs to host your event, and to let you and the Partner communicate.
• To send you service messages about your bookings — requests, approvals, declines, reminders, and status updates.
• To provide customer support and resolve disputes.
• To keep the Platform secure, prevent fraud, and enforce our Terms.
• To improve the Platform and understand how it is used.
• To meet our legal, tax, and accounting obligations.

6. Text message (SMS) notifications

When you add a phone number to your account, you can choose how you want to receive booking notifications — by email, by text message, or both — from your profile settings. We use your phone number to send you transactional messages about your own bookings: booking requests, approvals and declines, payment reminders, and status updates. We do not send marketing text messages.

You can stop receiving text messages at any time by replying STOP to any message, or by changing your notification preference in your profile. Reply HELP for assistance. Message frequency varies with your booking activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your phone number or your SMS consent with third parties for their own marketing purposes. Phone numbers are shared only with our messaging provider, for the sole purpose of delivering the messages you asked to receive.

7. Email and app notifications

We send transactional emails about your bookings and account. These are part of the service and cannot be switched off while you hold an active booking, though you can choose to receive booking notifications by SMS instead where that option is available. If we ever send marketing emails, every one will include an unsubscribe link. Where you use our app, we may send push notifications, which you can turn off in your device settings.

8. Content you publish is public

Listings, including the photos and videos Partners upload, together with reviews and public profile details, are visible to anyone using the Platform and may be indexed by search engines. Do not include information in a listing or review that you do not want to be public.

9. Who we share information with

• Partners and customers: when a booking is made, we share the details each side needs to carry it out, including your name and contact details.
• Payment providers: to take payments and issue refunds and payouts.
• Messaging and email providers: to deliver the notifications you receive.
• Hosting, storage, and analytics providers: including our hosting provider and Google services, which process data on our behalf.
• Professional advisers and authorities: where we are legally required to disclose information, or where it is necessary to establish or defend a legal claim, prevent fraud, or protect the safety of any person.
• A successor: if Área is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction.

We do not sell your personal information.

10. How long we keep information

We keep account and booking records for as long as your account is active and afterwards for as long as we need them to meet legal, tax, and accounting obligations or to resolve disputes. When information is no longer needed, we delete it or anonymize it.

11. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and restricted access to systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by law.

12. Your choices and rights

You can review and update most of your information from your profile at any time, including your phone number and how you want to be notified. You may ask us to provide a copy of the personal information we hold about you, correct it, or delete it, by writing to contact@areavents.com. We may need to keep certain records where the law requires it, for example transaction records. You can also control cookies through your browser settings, though some features may not work if you block them.

13. Children

The Platform is not intended for anyone under 18, and we do not knowingly collect information from children. If you believe a child has given us personal information, write to contact@areavents.com and we will delete it.

14. Links to other sites

Listings and pages may link to third-party websites, including external calendars and video platforms. We are not responsible for their privacy practices, and we encourage you to read their policies.

15. Changes to this Policy

We may update this Policy as the Platform evolves. We will post the updated version here and change the "Last updated" date. Where the change is significant, we will make reasonable efforts to notify registered users.

16. Contact

If you have any question about this Policy or about your personal information, write to us:

Área Events — contact@areavents.com — www.areavents.com